TeleLeaf New York Frequently Asked Questions

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The first step is speaking with your treating practitioner about whether the medical use of marijuana is appropriate for your condition. If your practitioner determines it is an appropriate treatment for you and he or she is registered with the New York State Department of Health’s Medical Marijuana Program, he or she may issue you a certification for medical marijuana.

Additional conditions may be added by the Commissioner of Health, or they may be added in legislation.

The Commissioner must approve any form of medical marijuana. Approved forms include, but are not limited to: solid or semi-solid dosage forms (such as capsules, tablets, and lozenges), metered liquid or oil preparations (for vaporization or oral administration), metered ground plant preparations, and topicals and transdermal patches. Under the law, smoking is not permitted and the regulations prohibit edibles. Please contact the registered organization directly to find out more about the products they have available.

The patient’s certifying practitioner must include the following information on the patient’s certification: the authorized brand and form of the approved medical marijuana, the administration method, and any limitations on the use of approved medical marijuana product. If a practitioner has a recommendation regarding dosage, it should also be included on the certification, although a recommendation on dosage is not required. Moreover, the total amount of product that may be dispensed may not exceed a thirty-day supply.

Please visit the following link for information, including links to the Registered Organizations’ websites: Registered Organizations

A certified patient may receive medical marijuana products from any dispensing facility of any Registered Organization in New York State. For a list of locations in New York, please visit: Registered Organizations

No. Please contact the registered organization directly to learn more about the products they have available. Contact information may be found here: Registered Organizations Registered organizations must make available at least one brand that has an equal ratio of THC to CBD, and one brand with a low-THC-high-CBD ratio). Each Registered Organization will also offer other products that have varying ratios of THC to CBD.

The hours of operation for the dispensing facilities vary. Please contact or review the websites of the Registered Organizations for their dispensing facilities’ hours of operation by clicking here: Registered Organizations.

Registered Organizations may dispense up to a 30-day supply of medical marijuana to a certified patient or designated caregiver, pursuant to any recommendations or limitations made by the practitioner on the certification. Registered Organizations report their medical marijuana dispensing to the New York State Prescription Monitoring Program (PMP) database, so that prescribers may review their patients’ controlled substance histories and make informed treatment decisions.

Work with your certifying practitioner or a dispensing facility pharmacist to determine if a change in product, change in dose, or discontinuation of the product is appropriate.

If you are experiencing a life-threatening emergency, call 911 or go to an emergency room immediately. If you believe you are experiencing an adverse event that is not life-threatening from the approved medical marijuana product, contact your practitioner.

Certified patients or their designated caregivers should dispose of expired or unwanted medical marijuana products by adding water to the medical marijuana and then dirt, coffee grounds, ashes or another undesirable substance, prior to disposal in the trash, to avoid accidental or intentional misuse of the product.

During the patient registration process, a certified patient may designate up to two (2) caregivers who may obtain medical marijuana on his or her behalf. After the patient’s application for registration is approved, the designated caregiver(s) must also register with the Department.

Detailed information on designating and becoming a caregiver is available here: Information for Patients
Registered organizations may also offer a delivery service. Please contact the registered organizations directly to determine if delivery services are offered in your area.

No. Only certified patients with a New York State registry identification card may purchase approved medical marijuana products in New York State.

The Department requires independent laboratory testing for every brand of product to be tested for any contaminants and to ensure product consistency.

A list of laboratories approved for medical marijuana testing in New York and their contact information can be found by:

  1. Accessing the Department of Health’s Wadsworth Laboratory Medical Marijuana Program webpage at https://www.wadsworth.org/regulatory/elap/medical-marijuana.
  2. Click on “Search NY Accredited Environmental Labs” on the right of page.
  3. Click “I’m not a robot” and select required images.
  4. In the Advanced Search section choose the category Medical Marihuana and then click view results.

Additional information about each lab can be viewed by clicking on hyperlink for the Lab Name.

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